Privacy Policy
Last updated: 7/26/2025

Introduction

Protecting the privacy and the confidentiality of personal information—over the Internet, on the telephone, or through our office—has always been fundamental to the way Folkvangr Grove conducts its affairs. Folkvangr Grove operates on the basis of a Privacy Policy and related procedures that guide the handling of the personal information collected. This privacy statement has been created to demonstrate Folkvangr Grove’s firm commitment to protecting the privacy of its members, clients, partners and potential Website visitors. This policy and related procedures are consistent with the Canadian Standards Association Model Code for the Protection of Personal Information (herein “CSA Model Code”) and applicable privacy legislation.

Privacy Statement

This policy deals only with personal information handled by Folkvangr Grove. Personal information is information about an identifiable individual, excluding business contact information. The following explains how Folkvangr Grove handles personal information. Folkvangr Grove reserves the right to change this policy and it may be updated periodically. These changes may affect the use of personal information. Accordingly, please check for changes regularly.

Accountability

Folkvangr Grove is accountable for all personal information under its control. Folkvangr Grove’s Privacy Officer is Owner and Founder, Devin Scott, who is designated as responsible for Folkvangr Grove's privacy policy. Devin can be reached by:

  • Email: ansatsudo@gmail.com

Any questions about Folkvangr Grove’s handling of personal information should be directed to Devin Scott. In cases where the question concerns an access request, individuals must follow the request process described under Accuracy of and Access to Personal Information Collected.

Purposes for Collection, Use and Disclosure of Personal Information

The purpose for which Folkvangr Grove collects personal information will be identified at or before the time the information is collected. Personal information may be collected for such purposes as:

  • (a) administering Folkvangr Grove membership and providing member services;

  • (b) registering for Folkvangr Grove events, classes, workshops or camps, for example summer camp days;

  • (c) purchasing various products or services including, but not limited to, monthly subscriptions, class passes, birthday party, massage bookings, private lessons, workshops, products; and

  • (d) processing and administering the above or other purposes as necessary.

Folkvangr Grove will not use personal information for any other purpose than identified at or before the time of collection.

Member Services

Folkvangr Grove may collect contact information from its members in order to:

  • (a) send out newsletters and other relevant information

  • (b) inform members of upcoming Folkvangr Grove events

  • (c) send out invoices and otherwise administer Folkvangr Grove membership

  • (d) share your contact information with a third-party charity fund for purposes of collecting tuition or other fees, for example ‘Jumpstart’ and ‘Making Play Possible’.

This contact information is voluntarily provided by Folkvangr Grove members. Members may, at any time, be taken off of Folkvangr Grove mailing lists at their request. Through external merchants, Folkvangr Grove offers various services to its members through programs such as: Classes, Camps, Workshops, Massage, Open Gym, Private Lessons, Retail Products, Access to Amilia accounts, Stripe online payment, and Pivotal Payments through our in-store Credit/Debit machine.

Members who choose to participate in these programs should refer directly to the privacy policies of the sponsoring companies if applicable.

Consent

Folkvangr Grove seeks consent for all personal information it collects, uses and discloses through information provided to individuals prior to collection, or at the time of collection. For information which is considered to be more sensitive, for example credit card numbers, Folkvangr Grove will ask for a signature as a sign of consent.

If information is voluntarily provided, this is interpreted as consent to the collection, use and disclosure of personally identifiable information as described in this Privacy Policy. As required by the CSA Model Code, Folkvangr Grove will not use personal information for any purpose other than that for which consent has been provided. Should Folkvangr Grove require use of personal information for a new purpose, consent will be sought for that new use.

Limits for Collecting, Using, Disclosing and Keeping Personal Information

Folkvangr Grove does not collect, use or disclose personal information of individuals except when individuals give consent and provide the information on a voluntary basis. There may be occasions where more specific personal information is necessary for Folkvangr Grove to proceed with a request for information, or provide a product or service; for example, in cases of membership, or feedback forms. In such cases, Folkvangr Grove will describe the information required. In all such cases, Folkvangr Grove limits the amount and type of information collected to only the personal information that is required to provide the individual with the requested information, product, or service. Folkvangr Grove collects only information that is voluntarily provided by the individual and undertakes that such information will be kept strictly confidential.

Folkvangr Grove may disclose personal information collected by it without the knowledge or consent of the individual, for example to its lawyers; for purposes relating to an investigation under, the enforcement of or the administration of a law or where required by law to disclose the information. Folkvangr Grove will not use or disclose personal information without the knowledge or consent of the individual except as authorized by applicable law.

Folkvangr Grove retains personal information only as long as is necessary to provide the individual with the requested product, service or information. For example, if personal information is given to register for an event, the personal information will only be used for this event and will then be deleted or destroyed. In some cases, however, legal reporting or retention requirements necessitate that Folkvangr Grove retains information for a specific amount of time. In general, Folkvangr Grove retains personal information for a period not longer than seven years, in secure storage.

Folkvangr Grove does not sell or trade any personal information with third parties. Information may be transferred to third parties where information processing is outsourced by Folkvangr Grove in the course of its activities or administrative procedures in specific cases. Some personal information collected by Folkvangr Grove is transferred to our service providers for processing and storage. Some of our service providers are located outside of Canada and accordingly your data may be processed and stored outside of Canada, and may be subject to the laws of the jurisdiction in which it is processed or stored. Folkvangr Grove requires service providers to respect this Privacy Policy. Service providers are restricted from using or disclosing personal information transferred to them for any purpose other than the provision of services to Folkvangr Grove.

Any personal information that Folkvangr Grove retains is kept in such a manner as to ensure its security and confidentiality at all times.

Safeguarding Personal Information

Folkvangr Grove respects the privacy of its members, partners, potential website visitors and internet users and will protect that privacy as vigorously as possible. Personal information is stored in electronic and physical files that are secure. Security measures include secure locks on filing cabinets, and using industry standard techniques such as firewalls, encryption, intrusion detection and restricted access to computers. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Folkvangr Grove strives to protect personal information, it cannot ensure or warrant the security of any information transmitted to it or received from it electronically. This is especially true for information transmitted via e-mail. Folkvangr Grove has no way of protecting that information until it reaches it. Once a transmission is received, Folkvangr Grove makes its best efforts to ensure its security on its servers. Internally, access to personal information is restricted to employees who need access to the information in order to do their jobs. These employees are limited in number, and are knowledgeable about and committed to our privacy policies.

Accuracy of and Access to Personal Information Collected

Folkvangr Grove makes every effort to keep personal information as accurate, complete, current and relevant as necessary for the identified purposes. Folkvangr Grove does not routinely update personal information.

Folkvangr Grove makes readily available to individuals its Privacy Policy and related procedures for managing personal information. Customer access to the Privacy Policy and related procedures is provided on Folkvangr Grove’s website and in written form. Any questions about the handling of personal information by Folkvangr Grove can be raised with the Privacy Officer.

At the written request of an individual, he or she may view or edit their personal information as collected by Folkvangr Grove. Folkvangr Grove will inform them of what personal information it has about the individual, what it is being used for and, in cases where it has been disclosed, to whom it has been disclosed. There may be exceptional circumstances as provided by the CSA Model Code under which Folkvangr Grove may not be able to give an individual access to personal information held about them by Folkvangr Grove. In this case, Folkvangr Grove will explain the reason for this lack of access, as provided by the CSA Model Code.

To make a request, please send a letter or email to Devin Scott, mentioned above. In any written request, please include the following information:

  • Your Name

  • Contact details

  • Membership number (where applicable)

  • Nature of the request

If an inquiry concerns a specific transaction, please indicate the date of the transaction and provide a receipt number if applicable.

Folkvangr Grove will reply to requests no later than thirty days after receipt of the request, or if it is not able to respond within this time period, a notice of extension will be sent.

Questions

Any questions or comments about Folkvangr Grove’s handling of personal information should be directed to Devin Scott.

Use of the Folkvangr Grove Website

Folkvangr Grove believes that online privacy is important to the success of the Internet and electronic commerce in general and is strongly committed to each visitor’s right to privacy. This statement sets forth Folkvangr Grove’s Privacy Policy for its website located at www.folkvangr.ca and describes the practices that Folkvangr Grove follows in respect to the privacy of the users of this site. By accessing and using materials from this Website or sending or posting materials to it, you (the “user”) agree to the terms of this privacy commitment and to our practices to collect, use or disclose personal information.

This Privacy Statement may be updated periodically to reflect enhancements to the Folkvangr Grove Website that may affect the use of personal information. Accordingly, please check back periodically.

Information on This Website

Information which includes all facts, data and other information, collectively the “Information” in the pages of this website is of a general nature, is intended only for informational purposes, is subject to change without notice, and is not intended to be relied on by visitors as binding legal advice on any particular matter.

Individual information provided to Folkvangr Grove to gain access to any feature of this website will not be sold or made available to any third party, except where information processing is outsourced by Folkvangr Grove in the course of its regular administrative procedures.

Folkvangr Grove reserves the right to perform statistical analyses of aggregated user behavior and characteristics, in order to measure interest in and use of the various sections of its site so as to improve design and navigation and to gather information for marketing purposes. Only aggregated data from these analyses, not individual data, will be used for this purpose.

“Cookies” are not attached to the Folkvangr Grove website. A “cookie” is a piece of data that is stored on the hard drive of a computer that contains information about use of the website. Other Websites may contain “cookies” that accumulate information about website use, for example a record of the websites that an individual has visited.

Accuracy of the Information on This Website

The information is believed to be accurate, complete and current when posted, but Folkvangr Grove cannot guarantee that it will remain accurate or complete or that it will be current at all times.

Folkvangr Grove is not responsible for direct, indirect, special or consequential damages, regardless of the cause, arising out the use of this website.

Accuracy of Information on Linked Websites

Through the links to other sites found on Folkvangr Grove’s website, the user may enter domains that are beyond the boundaries of Folkvangr Grove and, once there, Folkvangr Grove is not responsible for the privacy practices or the content of these websites. Folkvangr Grove has no control over the accuracy, completeness or relevance of the information on these sites and provides links to these sites solely for the information and convenience of visitors to our website.

Copying Information from This Website

All materials available through the Website, including, but not limited to, text, images, illustrations and other data, are protected by copyrights which are owned by Devin Scott of Folkvangr Grove. Folkvangr Grove reserves all rights not granted in and to the content and materials available on the Website. You may not reproduce, perform, create derivative works from, republish, transmit, or distribute in any way whatsoever any materials from the Website without Our prior written permission.